289-1233 Lynn Valley Rd.
North Vancouver, BC V7J 2A1

604-988-DENT
604-988-3368

Patient Education

Learn about the dental procedures we offer at Town Centre Dental Clinic.

About Dentistry

Everyone should see a general dentist for routine oral health examinations, twice-yearly cleanings, and treatment of routine oral health complications, such as minor tooth decay.

Oral Health

Patients who visit a general dentist in can expect professional oral health care, as well as education and advisement about self-care between office visits.

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Your Dental Insurance

Your dental insurance is based on a contract between, you, your employer and your insurance company.  Dental insurance is a great benefit to our patients and we will do everything in our power to insure that you get every benefit dollar that you are entitled to.

However, it is important to remember that the treatment we recommend will always be based on your individual need, not your insurance coverage.

Due to the Privacy Act, dental insurance companies are now reluctant to give information to dental offices, therefore should you have any questions regarding your dental insurance benefits it is best for you to contact your employer or the insurance company directly as we have limited access to your coverage and can never guarantee your eligibilities.

Important Things You Should Know About Dental Insurance

There are hundreds of dental insurance plans, each unique with different maximums, percentages, covered procedures and restrictions. Individual insurance plans often change details every year. We encourage our patients to familiarize themselves with the details of their particular plans, closely monitor their benefits, and keep us informed of their current status and any changes including home address and email information.

We hope this information has helped shed some light on our role and the obstacles we face in accessing to your dental insurance information.

As a courtesy, if your carrier allows, we will continue to file claims and estimates on your behalf with your insurance company.  We are also happy to assist you in understanding your insurance coverage; however, we hope you understand that any residual unpaid balance will be your responsibility.

Our goal is to continue to provide excellence in oral care for you and your entire family. We value your continued loyalty and hope to see you soon for your routine oral care. If you have any questions regarding this information please do not hesitate to contact us.